Privacy Policy for actevapsn.com
1. Introduction
At actevapsn.com (“we,” “our,” or “us”), we value and safeguard your privacy. We are committed to protecting the personal data of our users, clients, and visitors (“you”) while upholding the principles of transparency, accountability, and compliance with relevant data protection legislation. This Privacy Policy details how we collect, use, store, and share your data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable regulations.
2. Scope of the Policy and Data Controller Role
This Privacy Policy applies to all personal data collected and processed by actevapsn.com through our website, online platforms, and interactions with you. For the purposes of data protection law, actevapsn.com is the “Data Controller” of your personal information.
By accessing and using our website, you acknowledge you have read and understood this Privacy Policy.
3. Categories of Data We Process
We collect and process the following categories of personal data:
a. Usage Data
This includes data on how you use our website and services, such as IP address, browser type and version, time zone setting, language preferences, operating system, referral paths, and pages viewed.
b. Account Data
Information provided during account registration, such as your name, postal address, email address, phone number, and login credentials.
c. Profile Data
Additional data provided as part of your user profile, including purchase history, saved preferences, service usage behavior, and product interactions.
d. Communication Data
Records of communications with us, including support requests, feedback, inquiries, and correspondence through our website or direct email contact.
e. Technical Data
Device type, unique device identifiers, connection type, browser plugins, and system configuration data used to interact with actevapsn.com.
f. Transaction Data
Details of products or services you have purchased, including billing information, shipping address, transaction records, and payment method (secured and tokenized by accredited processors).
g. Preference Data
Your choices regarding marketing communications, product interests, and other preferences set within your user account or through cookie consents.
4. Legal Bases for Processing
We rely on the following lawful bases under the GDPR to process your data:
– Legitimate Interest: To improve our services, prevent fraud, and inform users of updates that may be relevant to their usage.
– Performance of Contract: To process orders, manage accounts, and provide the services you have requested.
– Consent: Where required, such as for marketing communications and cookies.
– Legal Obligation: To comply with legal and regulatory requirements.
Under the CCPA, we only collect and use your personal data as necessary, as permitted by applicable law, and with high regard for individual rights.
5. Your Rights
As a data subject, you have the following rights regarding your personal data:
– Right of Access – Obtain confirmation and a copy of your personal data we hold.
– Right to Rectification – Request the correction of inaccurate or incomplete information.
– Right to Erasure – Request deletion of personal data when legally permissible.
– Right to Restrict Processing – Limit the use of your data under specific circumstances.
– Right to Data Portability – Receive a copy of your data in a structured, commonly used, and machine-readable format.
– Right to Object – Object to specific types of data processing, including direct marketing.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data, including:
– Encryption in transit and at rest.
– Multi-layered access controls with authentication protocols.
– Frequent data backups and rigorous disaster recovery procedures.
– Employee data protection training and internal privacy protocols.
Although we strive to secure your data, no system is immune from potential breaches. We act swiftly and transparently in the event of a security incident.
7. International Transfers
If we transfer your personal information outside the European Economic Area (EEA) or your jurisdiction, we do so based on legitimate safeguard mechanisms recognized by law. This includes:
– Standard Contractual Clauses (SCCs) approved by the European Commission.
– Regional compliance certifications.
– Partner agreements ensuring appropriate data protection.
8. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected. Data retention periods are as follows:
– Account and Profile Data: Retained for as long as you maintain an active account or as required by applicable legal or tax obligations.
– Communication and Support Data: Retained for up to 24 months for quality assurance and legal compliance.
– Transaction and Payment Data: Retained for up to 7 years per financial and tax regulations.
– Preference Data: Retained until you revoke consent or update settings.
We regularly review data and securely delete or anonymize information that is no longer needed.
9. Cookie Policy
Our website uses cookies and similar technologies for the following purposes:
– Essential Cookies: Necessary for core site functionality, including session management and navigation.
– Functional Cookies: Enhance user experience by remembering user settings and preferences.
– Analytics Cookies: Collect anonymous data to analyze website traffic and performance using tools like Google Analytics.
– Performance Cookies: Monitor and improve the technical efficiency of the website.
10. Cookie Management and Compliance
Upon visiting actevapsn.com, you are presented with a cookie banner where you can choose to accept or reject non-essential cookies. You can modify cookie preferences at any time through your browser settings or our consent management platform.
We adhere strictly to the requirements of the GDPR and CCPA by:
– Not activating non-essential cookies without prior consent.
– Providing clear and granular options for consent.
– Maintaining records of consents for compliance audits.
11. Children’s Privacy
actevapsn.com is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information without verified parental consent, we will delete such data promptly.
12. Policy Updates and User Notifications
We may update this Privacy Policy from time to time to reflect legal, technological, or operational changes. You should review this page periodically for any updates. Where appropriate and legally required, we will provide notice of significant changes through the website or via email.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, you may contact us at:
Email: [email protected]
Website: https://actevapsn.com
We are committed to upholding your rights, resolving any privacy concerns, and maintaining full compliance with GDPR, CCPA, and applicable data protection laws.