Privacy Policy for actevapsn.com
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation paths, timing and frequency of visits, device information, and interaction patterns. This information is collected through server logs, cookies, and analytics tools and may include session duration, features accessed, and download activities. The source of this data is our analytics tracking system and server monitoring tools. We process this information for several important purposes, including improving website performance, enhancing user experience, analyzing service usage patterns, and optimizing content delivery, which enables us to provide better services, identify technical issues, and personalize user experiences. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes email address, username, password hash, account preferences, subscription status, and billing information. This information is collected through registration forms, account updates, and subscription processes and may include payment details, communication preferences, and account security settings. The source of this data is direct user input during account creation and management. We process this information for managing user accounts, processing payments, providing service access, and maintaining security measures, which enables us to authenticate users, process transactions, and provide personalized services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes name, profile picture, biographical information, preferences, and user-generated content. This information is collected through profile creation forms, user submissions, and account customization tools and may include professional information, interests, and social media links. The source of this data is direct user input and profile management activities. We process this information for personalizing user experiences, enabling user interaction, and providing customized services, which enables us to deliver relevant content, facilitate user connections, and enhance service functionality. The legal basis for this processing is our legitimate interests in operating and improving our services.
Your Rights:
Right to Access: You have the right to request and receive a copy of all personal data we hold about you. This includes the ability to obtain confirmation about what information we process, receive a copy of your personal data, and understand how we use your information. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.
Right to Rectification: You have the right to request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to update contact information, correct biographical details, and modify account preferences. To exercise this right, you can access your account settings or submit a formal correction request through our support channels. We will process valid requests within 15 days and may require account verification, supporting documentation, and specific details about the information to be corrected.
Right to Erasure: You have the right to request the deletion of your personal data from our systems when there is no compelling reason for continued processing. This includes the ability to delete your account, remove specific data points, and withdraw processing consent. To exercise this right, you can initiate an account deletion request or contact our privacy team with specific erasure requirements. We will process valid requests within 30 days and may require password confirmation, identity verification, and explicit confirmation of deletion consequences.
Right to Restrict Processing: You have the right to limit how we use your personal data in specific circumstances. This includes the ability to temporarily suspend processing, limit data usage to specific purposes, and contest data accuracy. To exercise this right, you can submit a processing restriction request through our privacy center or contact our data protection officer. We will respond within 15 days and may require account ownership verification, specific processing details, and justification for the restriction request.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit this data to another service provider. This includes the ability to download your data, transfer information between services, and receive data in compatible formats. To exercise this right, you can request a data export through our account settings or submit a portability request. We will process requests within 30 days and may require two-factor authentication, account verification, and specific format preferences.Data Collection and Processing
We process Service Data which includes user account details, service preferences, usage patterns, and feature selections. This processing involves automated collection, analysis, and storage, enabling us to provide personalized services and improve user experience. For example, this includes customizing virtual private network connections and security settings. The legal basis for this processing is legitimate interest and contractual necessity, specifically to deliver our VPN services effectively and maintain service quality.
We process Technical Data which includes device information, IP addresses, browser type, operating system, and network data. This processing involves automated logging, analysis, and monitoring, enabling us to ensure service functionality and security. The legal basis for this processing is legitimate interest, specifically to maintain service performance and prevent unauthorized access.
We process Communication Data which includes support tickets, feedback submissions, and service-related correspondence. This processing involves storage, analysis, and response management, enabling us to provide customer support and service updates. The legal basis for this processing is legitimate interest and contractual necessity, specifically to address user inquiries and maintain service quality.
We process Transaction Data which includes payment information, subscription details, and billing records. This processing involves secure payment processing, subscription management, and financial record-keeping, enabling us to manage subscriptions and process payments. The legal basis for this processing is contractual necessity and legal obligation, specifically to fulfill our service agreements and comply with financial regulations.
We process Preference Data which includes user settings, feature preferences, and customization choices. This processing involves storage and application of user preferences, enabling us to provide personalized service experiences. The legal basis for this processing is legitimate interest, specifically to enhance user experience and service effectiveness.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001, GDPR standards, and regional data protection regulations, ensuring compliance with international privacy laws. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of account activity plus 24 months for account recovery and security purposes
Usage Data: Retained for 90 days for service optimization and security monitoring
Transaction Records: Retained for 7 years to comply with financial regulations
Communication History: Retained for 24 months to maintain service continuity
Technical Logs: Retained for 30 days for security and performance monitoring
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for actevapsn.com
Essential cookies serve fundamental functions necessary for website operation. These cookies process authentication tokens, security parameters, and session data to maintain basic functionality. They handle user login states, protect against unauthorized access, and ensure smooth technical operations.
Essential cookies are fundamental to website functionality. These cookies enable secure user authentication, maintain site security protocols, and manage basic operations. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability
Functional cookies enhance your browsing experience by storing your preferences. These cookies process user-selected settings and customization data to provide personalized functionality. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings
Analytics cookies help us understand how visitors interact with our website. These cookies collect anonymous usage data to improve site performance and user experience. They track:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences
Performance cookies assess and optimize website operations. These cookies monitor technical metrics and system performance data to ensure optimal service delivery. They focus on:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance
You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings
For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency
California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information
Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights
Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring
For privacy-related inquiries:
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for actevapsn.com and covers all associated services within the industry.